About Us

To Schedule an Appointment:

You can book an appointment by calling our office or registering on our online booking system.

When you call, you will be asked the following information:

  • The kind of appointment you need
  • Your last and first name
  • Your home telephone number

Appointments are booked in advance. For emergencies or urgent single issue appointments, please do not hesitate to call our office and explain your situation so that you can be seen as soon as possible by one of the clinic physicians.

Make separate appointments for each complaint and for each family member.

Due to patient load, Physical examinations are booked 6 to 9 months in advance, please ensure that you book your appointment accordingly.

Please update your address and phone numbers, in writing, if you have changed either since your last visit.

Our busiest time is between 9:00 am and 11:00 am. If at all possible, for non-emergency problems, please try to call us after 11:00 am.

To Cancel an Appointment:

We require a 24 hour notice for all consultation appointments and 48 hour notice for all physicals. If you are unable to reach our office during business hours please leave a message on our phone system. 

There is a $100.00 charge for all missed appointments

For your Annual Physical:

  • Arrive at least 10 minutes early.
  • Please bring a list of all medications.
  • All patients need to bring a pair of socks to wear during the examination. Bare feet are not permitted for hygienic reasons.

Test Results:

In accordance with the Canadian Privacy act and to protect patient confidentiality, we do not discuss any test results over the phone.

Please book 1 - 3 weeks after your test date to review results.

Prescription Renewals:

To ensure optimal patient care, we do not refill prescriptions over the phone. It is important that your needs are reviewed on a regular basis, therefore the doctor will prescribe you enough medicine to last you till your next follow up is due.

Patient Costs:

There are services which are not covered by Alberta Health Care and you will be responsible to pay the costs.

Some uninsured services are:

  • Transfer of records - $35.00 and up depending on size and shipping costs.
  • Sick notes, Physio notes, Massage notes - $20.00 and up depending on content
  • Insurance forms (APS) - $130.00 to $260.00
  • Disabled Parking Pass - $35.00
  • E-Consult - $20.00
  • Driver's License Medicals - 120.00
  • Missed appointments - $50.00 - $100.00
  • Travel Consults - $50.00 per person
  • Travel Vaccines - $25.00 and up depending on vaccine

A detailed list with prices is available at our reception desk.